Terms of service

1. Overview

Welcome to Ngkus. These Terms of Service govern your access to and use of our website, services, and purchases. By visiting our website or purchasing from us, you agree to be bound by these terms and conditions.

Please read these Terms of Service carefully before using our website.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our products or services for any unlawful or unauthorized purpose.

3. Products and Pricing

We make every effort to display accurate product descriptions, images, and prices. However, slight variations in product appearance may occur due to screen settings or photography.

All prices are displayed in the currency indicated at checkout. We reserve the right to update prices, product details, and availability at any time without prior notice.

4. Orders and Payments

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel an order in cases of suspected fraud, incorrect pricing, inaccurate information, or other legitimate reasons.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

5. Shipping and Delivery

Our standard order processing time is 1–2 business days.

Estimated delivery time is 4–6 business days after processing.

Delivery times are estimates and may vary due to circumstances beyond our control, including carrier delays, weather conditions, and other unexpected events.

6. Returns and Refunds

We offer a 30-day return window from the date of delivery.

Free return shipping.
No restocking fees.
No final-sale items.
Refunds are issued to the original payment method after the returned item has been received and inspected.

For additional information, please review our Return and Refund Policy.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of Ngkus or its respective content owners and may not be copied, reproduced, or distributed without prior written permission.

8. Prohibited Uses

You may not use our website:

For any unlawful or fraudulent purpose.
To violate applicable laws or regulations.
To infringe upon intellectual property rights.
To transmit malicious software or harmful code.
To interfere with the security or functionality of our website.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these external websites.

Your use of third-party services is at your own risk and subject to their respective terms and conditions.

10. Limitation of Liability

To the extent permitted by applicable law, Ngkus shall not be liable for indirect, incidental, or consequential damages arising from your use of our website or products.

Nothing in these terms excludes or limits any consumer rights or liability that cannot legally be excluded under applicable law.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you have read and understood our privacy practices.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective once posted on this page.

Your continued use of our website following any changes constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom, subject to applicable consumer protection laws.